Our Mission

At Minnehaha Community Water, Corp., we are committed to providing safe, high quality water services to our customers, while maintaining a standard of excellence in customer service and environmental conservation.

Eye on Water

Eye on Water gives you direct access to your own water usage data and provides tools to help manage your water usage.

We suggest you create an eye on water account so you can see your hourly, daily & monthly water use. You can also set up leak alerts. A leak has to be going on a full 24 hours before you will get an alert. 

MCWC staff periodically reviews unusual water use patterns, but it is ultimately the customer’s responsibility to monitor their own account. Please take advantage of the leak alert feature with Eye On Water to receive the fastest notification of leaks.

 

After Hours

If you're experiencing a water related emergency, please call (605) 428-3374, 24 hours a day, 7 days a week. Emails are not checked after hours, weekends or on holidays. Thank you.  

Recent News View All »

Frozen Water Lines

March 08, 2019

This winter’s prolonged stretches of cold temperatures have resulted in some homeowners dealing with a new problem—frozen water service pipes to their homes. Water service pipes are buried 6 feet deep. In some areas, frost has penetrated the ground to about the same depth as these water service pipes.

Every year people hear they should run the water in their home continuously in order to prevent water service pipes from freezing.  MCWC wants you to know that most water service pipes serving homes are not going to freeze, however predicting which services will and won’t freeze is difficult, so you should make your own choice about what’s best for you. If you are concerned about your...

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Imagine a Day without Water

Imagine a Day without Water

October 01, 2019

Could you go a day without water? No water to drink or make coffee. No water to shower, brush your teeth, flush the toilet, or do laundry. Firefighters couldn't put out fires and farmers couldn't water their crops. 

We know that water is essential.  That’s why we want you to know about a nationwide educational effort called “Imagine a Day Without Water.” On October 23, the Value of Water Coalition is coordinating a national advocacy and educational event, Imagine a Day Without Waterto raise awareness about the most essential resource we have: Water.  Across the country, water agencies, mayors, engineers, contractors, business leaders, community members, schools, organizations, corporations, environmental advocates, and more are joining together to educate people about how water is essential, the challenges facing water and wastewater systems, and the need for investment.

Even though water is absolutely vital to everything we do, it too often is forgotten. Out of sight, out of mind. Many people take water service for granted. Clean, safe, reliable, and affordable water comes out of the tap and flows down the drain without a second thought. But the massive infrastructure, much of it underground, which brings water to homes and businesses, takes it away, and treats it, is aging. A water main breaks somewhere in the U.S. every two minutes. Most pipes have an average life expectancy of 50 years, but in many major cities, water pipes are more than 100 years old. Communities cannot afford to go a day without water if those systems reach their breaking points.

What is the message of Imagine a Day without Water? Keep reading . . . 

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