Billing & Policies

Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.

Billing

  • Water meters are read electronically on the last business day of the month
  • Water is billed in 1,000 gallon increments
  • Water bills are mailed the 1st business day of the month
  • Payments are due on the 20th of every month, after which a $10.00 late fee will be assessed
  • Disconnect notices are sent out around the 5th of the month following non-payment of the prior month.
  • Trip Charge for Collection is $50, Disconnect/Reconnect Charge is $100 and After hours disconnect/reconnect charge is $200.
  • Winter Disconnect/Reconnect Charge is $50. This charge covers disconnect in fall/winter and reconnection in the spring. 

Customer Portal

Discover the convenience of our customer portal, where you can effortlessly track your billing usage. Enjoy the ease of making payments, setting up auto-pay, reviewing your account history, and enrolling in E-Billing—all in one place. Don’t miss out on this opportunity to simplify your experience. Sign up today and take control of your account!
 

 

E-Billing

We invite our customers to sign up for E-billing. Your billing statement will be emailed on the last day of the previous month for the upcoming bill. If you would like to enroll, please visit our customer portal to sign up.

 


2025 Residential Rates - ¾" Meter

For class codes: 02, 04, 08 & 12
Monthly Minimum $60.00
0 - 10,000 $4.50 per thousand gallons
11,000 and up $5.00 per thousand gallons

Average Residential Billing Examples

2,000 $69.00
5,000 $82.50
15,000 $130.00
30,000 $205.00

 

2025 Farm Rates - ¾" Meter

For class codes: 01, 03, 05 & 07
Monthly Minimum 60.00
0 - 10,000 $4.50 per thousand gallons
11,000 - 99,000 $4.50 per thousand gallons
100,000 - 300,000 $4.50 per thousand gallons
301,000 and up $7.00 per thousand gallons

Average Farm Billing Examples

2,000 $69.00
5,000 $82.50
15,000 $127.50
30,000 $195.00

Minimums by Meter Size

¾" Meter $60.00
1" Meter $70.00
1½" Meter $90.00
2" Meter $100.00
3" Meter $110.00

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